Location
Central Division
Start Date
26-10-2023 9:50 AM
End Date
26-10-2023 10:00 AM
Description
Abstract:
Background: Healthcare organizations pursuing the American Nurse Credentialing Center (ANCC) Magnet® Award must assess the educational needs of Registered Nurses and develop relevant educational offerings that positively affect patient outcomes. Challenges include collecting survey response rates, report build time, and accessible of reports to those responsible for the education. Four hospitals in the Pacific Northwest used electronic workflows to disseminate the educational needs of acute care nurses by unit, specialty, and role with improved analysis of data. Incorporating a learning platform for survey distribution increased the response rate from 15% to 70% over 3 years. The valid response rate identified learning needs and provided the insight to develop education relevant to practice. Purpose: To describe an innovative workflow to electronically assess and disseminate the findings of an annual nursing learning needs assessment that supports the development of relevant educational offerings for acute care nurses working in multiple specialties and roles. Methods: This quality improvement project targeted the Nursing Professional Development department responsible for annual nursing education in four hospitals. In October 2021 due to the 2019 15% response rate, a REDCap (Research Electronic Data Capture) survey was distributed using HealthStream instead of emailing. Before module completion, nurses were prompted to take the survey. Identified education needs were used to prospectively inform new educational offerings beginning in 2022. The survey data required unit, specialty, and role analysis which was complex and labor intensive. In 2023 the process was improved by using integrated Microsoft platforms. Forms, SharePoint, PowerAutomate, and PowerBI moved survey data to a dashboard accessible by educators and leaders. Results: Survey response rates increased from 15% (2019) to 76% (2021) and 72% (2023) utilizing HealthStream. Timing of survey distribution changed from October to January, so a survey not sent in 2022. Collected data included all nursing units and roles across four hospitals. In 2021 based on a valid response rate, reports were generated for each unit, specialty, and role. Dissemination of results in 2021 used 104 REDCap reports transferred to 68 PowerPoint reports. In 2023 results were disseminated through a dashboard using 14 report pages which can be filtered. Transitioning to Microsoft platforms decreased the number of report builds by 158. Educators and leaders access to reports improved with ability to adjust filters. Conclusion: This quality improvement project leveraged technology to increase the average response from 15% to 70% over 3 years. The learning needs of nurses can be efficiently analyzed utilizing integrated platforms making results readily available to education and leadership teams. Access to the data improves relevancy of professional development offerings. Implications for Practice: Leveraging technology to disseminate educational needs of nurses across specialties and roles supports identifying and implementing meaningful continuing education to support excellent nursing care
Recommended Citation
McGuire, Carsen and Heinje, Maria, "Leveraging Technology to Improve Assessment of Acute Care Nurses' Learning Needs" (2023). Central Division Nurse Clinical Inquiry Conference. 19.
https://digitalcommons.providence.org/central_nurs_conf/2023/agenda/19
Included in
Leveraging Technology to Improve Assessment of Acute Care Nurses' Learning Needs
Central Division
Abstract:
Background: Healthcare organizations pursuing the American Nurse Credentialing Center (ANCC) Magnet® Award must assess the educational needs of Registered Nurses and develop relevant educational offerings that positively affect patient outcomes. Challenges include collecting survey response rates, report build time, and accessible of reports to those responsible for the education. Four hospitals in the Pacific Northwest used electronic workflows to disseminate the educational needs of acute care nurses by unit, specialty, and role with improved analysis of data. Incorporating a learning platform for survey distribution increased the response rate from 15% to 70% over 3 years. The valid response rate identified learning needs and provided the insight to develop education relevant to practice. Purpose: To describe an innovative workflow to electronically assess and disseminate the findings of an annual nursing learning needs assessment that supports the development of relevant educational offerings for acute care nurses working in multiple specialties and roles. Methods: This quality improvement project targeted the Nursing Professional Development department responsible for annual nursing education in four hospitals. In October 2021 due to the 2019 15% response rate, a REDCap (Research Electronic Data Capture) survey was distributed using HealthStream instead of emailing. Before module completion, nurses were prompted to take the survey. Identified education needs were used to prospectively inform new educational offerings beginning in 2022. The survey data required unit, specialty, and role analysis which was complex and labor intensive. In 2023 the process was improved by using integrated Microsoft platforms. Forms, SharePoint, PowerAutomate, and PowerBI moved survey data to a dashboard accessible by educators and leaders. Results: Survey response rates increased from 15% (2019) to 76% (2021) and 72% (2023) utilizing HealthStream. Timing of survey distribution changed from October to January, so a survey not sent in 2022. Collected data included all nursing units and roles across four hospitals. In 2021 based on a valid response rate, reports were generated for each unit, specialty, and role. Dissemination of results in 2021 used 104 REDCap reports transferred to 68 PowerPoint reports. In 2023 results were disseminated through a dashboard using 14 report pages which can be filtered. Transitioning to Microsoft platforms decreased the number of report builds by 158. Educators and leaders access to reports improved with ability to adjust filters. Conclusion: This quality improvement project leveraged technology to increase the average response from 15% to 70% over 3 years. The learning needs of nurses can be efficiently analyzed utilizing integrated platforms making results readily available to education and leadership teams. Access to the data improves relevancy of professional development offerings. Implications for Practice: Leveraging technology to disseminate educational needs of nurses across specialties and roles supports identifying and implementing meaningful continuing education to support excellent nursing care
Comments
References:
American Nurses Credentialing Center. (2021). 2023 Magnet Application Manual. American Nurses Credentialing Center.
Jang, E. C. (2022). Addressing Challenges to the Development, Delivery, and Evaluation of Continuing Education for Nurses, 57(4): 513-523.
Kim, S. O., & Choi, Y. J. (2019). Nursing competency and educational needs for clinical practice of Korean nurses. Nurse education in practice, 34, 43-47.
Rouleau, G., Gagnon, M. P., Côté, J., Payne-Gagnon, J., Hudson, E., Dubois, C. A., & Bouix-Picasso, J. (2019). Effects of elearning in a continuing education context on nursing care: systematic review of systematic qualitative, quantitative, and mixed-studies reviews. Journal of medical Internet research, 21(10), e15118.