Patient experiences in behavioral health integrated primary care settings: the role of stigma in shaping patient outcomes over time.

Natalie Royal Kenton, Center for Outcomes Research and Education (CORE) , Providence Health & Services , Portland , OR , USA
Lauren Broffman
Kyle Jones, Center for Outcomes Research and Education (CORE) , Providence Health & Services , Portland , OR , USA
Kayla Albrecht Mcmenamin, Center for Outcomes Research and Education (CORE) , Providence Health & Services , Portland , OR , USA
Maggie Weller
Kristin Brown, Center for Outcomes Research and Education (CORE) , Providence Health & Services , Portland , OR , USA
Jessica Currier
Bill Wright, Center for Outcomes Research and Education (CORE) , Providence Health & Services , Portland , OR , USA

Abstract

Behavioral health integration (BHI) models seek to improve patient experience and outcomes by bridging physical and behavioral health services. Past BHI research has not focused on stigma in these settings, which has been previously found to impact patient engagement and outcomes. We surveyed patients over a two year period at 12 integrated clinics in Oregon using measures developed by a Patient Advisory Team. Over a quarter of respondents reported stigmatization (26.81%). Compared to non-stigmatized patients, those who reported stigma had five times the odds of reporting unmet health needs (OR=5.14, p