Publication Title

Journal of the Medical Library Association : JMLA

Document Type

Article

Publication Date

10-1-2016

Keywords

Efficiency, Organizational; Humans; Libraries, Hospital; Library Services; Models, Organizational; Montana; Oregon; Periodicals as Topic; Systems Integration; Washington

Abstract

PURPOSE: Faced with resource constraints, many hospital libraries have considered joint operations. This case study describes how Providence Health & Services created a single group to provide library services.

METHODS: Using a holding group model, staff worked to unify more than 6,100 nonlibrary subscriptions and 14 internal library sites.

RESULTS: Our library services grew by unifying 2,138 nonlibrary subscriptions and 11 library sites and hiring more library staff. We expanded access to 26,018 more patrons.

CONCLUSIONS: A model with built-in flexibility allowed successful library expansion. Although challenges remain, this success points to a viable model of unified operations.

Specialty/Research Institute

Library Science

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