Q&A: Why Providence Health wants you to use its Covid-19 triage chatbot
Publication Title
Advisory Board: IT Forefront
Document Type
Article
Publication Date
3-26-2020
Keywords
2019-nCoV
Abstract
Providence Health, the Renton, Washington-based health system that admitted the first COVID-19 patient, is now leading the way in using digital and telehealth strategies to assess and triage cases. Advisory Board's Virginia Reid and Taylor Hurst recently spoke with Sara Vaezy, Providence's Chief Digital Strategy Officer, to learn how the system adapted its chatbot to assess and triage patients—and how the system wants to help peer organizations do the same.
Specialty/Research Institute
Infectious Diseases
Specialty/Research Institute
Health Information Technology
Specialty/Research Institute
Telemedicine
