Participant Perspectives on Community Health Workers' Critical Role in Their Experience of the Pathways Program to Address Complex Needs.
Publication Title
The Journal of ambulatory care management
Document Type
Article
Publication Date
3-21-2023
Keywords
oregon; core
Abstract
This study aimed to describe participants' experiences of Pathways, a community hub care coordination model, including its impact on their lives and their relationship with the Pathways community health worker (CHW). The research team conducted semistructured, in-depth interviews with Pathways participants (n = 13) and analyzed interviews using thematic analysis. Interviews reveal how Pathways helps individuals navigate systems more confidently, increases access to needed resources, and improves well-being. CHWs defined participants' experience, providing a safe, reliable setting to make progress toward goals. Our findings support the evidence base for Pathways as an effective model of care coordination for people with complex needs.
Specialty/Research Institute
Population Health
Specialty/Research Institute
Center for Outcomes Research and Education (CORE)
DOI
10.1097/JAC.0000000000000464
