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Download Handout: IHI Forum Improvement Coaching Role Play (191 KB)

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Download Handout: Leader Toolbox (181 KB)

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Download Handout: The 8 Wastes (511 KB)

Download Handout: Toolbox for Everyone (206 KB)

Publication Date

12-9-2018

Disciplines

Medicine and Health Sciences

Abstract

Experience how the 3rd largest nonprofit health-system is becoming a learning organization. Engaging frontline staff in high reliability and improvement skills is critical to a High Reliability Learning Organization (HRLO). Leaders and staff pursuing daily improvement deliver greater value to patients, each other, business operations, and their communities. Participants will learn how to combine HRO and improvement science so everyone has the skills, will, and freedom to provide more affordable care and attain zero harm.

Objectives:

  1. Identify successful elements and challenges of implementation and spread of our high reliability behaviors.
  2. Demonstrate how HRO behaviors are the foundation for daily improvement across a large organization.
  3. Apply Clinical Value Improvement to empower employees to improve their job, quality, and affordability.
  4. Learn how HRO and CVI are integral to PSJH’s strategic plan and leadership development.

Specialty/Research Institute

Health Care Administration

Specialty/Research Institute

Quality

Conference / Event Name

Institute for Healthcare Improvement (IHI) Forum on Quality Improvement in Healthcare

Location

Orlando, FL, United States

Comments

This session was a Learning Lab.

High Reliability + Value Improvement = Learning Organization

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