Raise the Rates: Improving Influenza Vaccination Rates at PMG NE Clinic
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Publication Date
2025
Abstract
Background: At Providence Medical Group at Northeast Clinic (PMG-NE), the rate of influenza vaccination was lower in year 2022-2023 compared to three years prior. An EPIC database query from 2019-2022 revealed average rate of 47% patients vaccinated with the flu compared to rate of 37% in 2022-2023. This quality improvement project aimed to improve the vaccination rate to 50% for year 2023-2024. Setting and Population: Providence Medical Group – Northeast Clinic Project Description: The primary part of the workflow was having front desk staff ask patient whether patient was interested in getting the influenza vaccine. If the patient indicated yes, *FLU* was put in the appointment note. The idea was to make rooming more efficient and allow medical assistants to utilize standing orders faster. In addition, regardless of whether *FLU* was put in the appt note, the medical assistant was supposed to ask every patient about flu vaccination to ensure that every patient gets asked at least twice during the visit. Lastly, all providers get a weekly email re-minder to look at the EMR alert in every patient’s chart about vaccination so they can address with their patient. Results: Influenza vaccination rate for year 2023-2024 was 34% with a total of 497 patients vaccinated. Lesson Learned: Immunization is a team effort, and it is clear from this quality improvement project that everybody plays a critical role in vaccinating patients.
Specialty/Research Institute
Graduate Medical Education
